Data Deletion Instructions

ParentOne Care respects your right to request deletion of your personal data.

How to request deletion

To request deletion of your ParentOne account or personal information:

1. Email us at ops@parentonecare.com with the subject line: "Data Deletion Request".
2. Include the mobile number or email address associated with your ParentOne account so we can identify the correct account.
3. We may ask you to verify your identity before processing the deletion request, to protect your information.

What happens next

Once your identity is verified, ParentOne Care will delete or anonymize eligible personal information, subject to information that must be retained for legal, regulatory, fraud-prevention, payment, safety, dispute-resolution, or other legitimate compliance purposes.

If certain information cannot be deleted immediately because of a legal or regulatory retention requirement, we will explain this to you and delete or anonymize it when the applicable retention period ends.

WhatsApp Communications

If you have opted in to receive ParentOne service updates via WhatsApp, deletion of your ParentOne account or personal data will also remove or disable ParentOne's stored WhatsApp notification preferences and contact details used for those notifications, where legally and technically applicable. Please note that messages already delivered to your own WhatsApp application are governed by WhatsApp's platform and cannot be recalled by ParentOne.

Contact

For questions regarding your personal data or a deletion request, contact:
ParentOne Care Private Limited
Email: ops@parentonecare.com
Website: https://parentonecare.com